About The Validation Procedure

A trust hierarchy demands that entities "vouch" for each other. Companies that issue SSL Certificates are in the business of establishing that entities on the internet are, in fact, who they claim to be. The potential for criminal activity on the internet (in relevance to SSL), is in the online hijacking of web sites or connections to siphon encrypted data. Persons so inclined can easily copy web site interfaces and pose as well known vendors, simply to collect data. The use of an SSL Certificate prevents this from occurring because we will only issue an SSL Certificate to a legitimate entity.

There are new, low cost alternatives in which certificates can now be issued quickly. These certificates verify that the certificate holder is the owner of that domain, ensuring customers that the owner of the certificate is who they claim to be.

We use various validation procedures, such as real-time automated e-mail verification. Domain validated SSL Certificates are validated and usually issued in real-time using the automated "Approver E-Mail" verification system.

When choosing to purchase a domain validated SSL Certificate an Approver will be chosen during the ordering process. We will send an Approver E-Mail to the designated Approver. The following generic e-mail address are able to be used :

The above addresses are generic addresses. Applicants must choose a generic address to prove that they administer the domain name purchasing the SSL Certificate. If we are able to retrieve the contact e-mail address from the WHOIS database it can also be used.

Extended Validation SSL Certificates achieve the highest level of consumer trust through the strictest authentication standards of any SSL Certificate. Extended Validation verification guidelines require us to obtain and verify multiple pieces of identifying information.

To ensure your SSL Certificate request is processed quickly, you will be required to provide the authentication documents.

Some products require manual verification. If a product requires manual verification it will be stated within the product information pages. Generally manual verification is required for products which rely on organization vetting.

Sample documents that may be required to support the SSL Certificate application are :

The administrative contact of the order will be contacted for further information if documentation is required.

In the event an authentication procedure fails or our system suspects possible fraudulent activity, the order may be queued for manual review. Also, occasionally orders are randomly queued for manual review. Please Contact Us if your order is queued and you require further assistance.