Grow Your Business With RatePoint

Everyday RatePoint is helping businesses harness the power of credible customer feedback and reviews. RatePoint is an easy to use, automated customer feedback solution that helps you manage your online reputation, strengthen customer relationships, increase consumer confidence and sales, and grow your business.

Online reviews are a trusted source of information for consumers. In fact, recent research shows that more than 77% of consumers refer to reviews and ratings before they make a purchase online. RatePoint helps you capitalize on this phenomenon - and turn customer reviews into a huge sales, marketing and customer service asset for your online business.

Boost sales and conversions by sharing real customer reviews directly on your web site;

Raise consumer confidence and trust by highlighting that you’re a quality, "consumer approved" business and open to feedback;

Add business credibility with the RatePoint Site Seal;

Encourage and promote reviews and feedback using web buttons, pop-ups, e-mails, widgets, surveys and more;

Protect your online reputation and build customer loyalty by quickly and privately resolving any negative reviews before they get posted online;

Improve your rankings on search engines like Google through freshly generated content from your reviews.

Use the RatePoint Business Center - a simple, online portal – to instantly publish reviews to your web site, manage any disputes, access feedback, survey, e-mail tools, and more.

An easy to use suite of tools to help you collect and promote customer feedback and reviews, including web friendly feedback buttons that can be placed directly on any web page as an additional call to action; pop-up windows that open up a small window in a browser and give visitors a direct link to submit reviews; e-mail tools to auto-generate custom e-mails to customers, and more.

The RatePoint Site Seal gives instant visual feedback to visitors allowing them to see at a glance that your business is credible, safe and trustworthy. With one click, visitors can easily read and submit reviews about your business, as well as view your detailed business profile that includes valuable contact information, coupons, images, and maps and directions.

Installing the RatePoint Site Seal is as simple and can be accomplished in just minutes! Ideally, the RatePoint Site Seal should be placed in a highly visible location above the fold of your web pages so that visitors don't have to scroll down to see it.

You can display the RatePoint Site Seal on up to 10 web sites!

Authentic Reviews :
RatePoint verifies every review you receive through e-mail and other authentication methods - ensuring that the review and the person submitting the review is real. For consumers, the review process is simple - they simply select a star rating and write a review about your business.

Address Book :
Use the address book and list management feature to easily import and centrally manage all your contacts. The address book can be used to send out feedback requests, e-mails and surveys directly from the RatePoint Business Center

Dispute Resolution Service :
Turn an unhappy customer into a satisfied, loyal one. This fast, online process lets you respond and resolve any negative feedback or disputes before they are posted online.

Survey Tools :
Create and send out custom surveys using a simple step by step wizard. The survey feature provides easy to edit pre-written survey templates, plus reporting and analysis tools that make it easy to measure results.

Business Profile :
Your Business Profile is linked directly to your RatePoint Site Seal and the RatePoint Business Directory and provides a high-level snapshot of your business, as well recent reviews, coupons, and more. Your profile also provides added SEO benefits!

Coupons & Images :
Promote special offers and savings on products and services through the coupon tab in your RatePoint Business Profile. Plus, upload photos, logos and other images to highlight your business.

Directory Listing :
The RatePoint Business Directory is searchable by millions of consumers and will help drive traffic to your business. If you don't have a web site, your directory listing is a great way to kick start your web presence.

Works With Multiple Web Sites :
You can work with up to 10 web sites with your RatePoint Business Center - all included in the one low price. Share your feedback and display the RatePoint Site Seal across multiple sites!