SSL Product Wizard
For Your Website
With Our Convenient
Installation Instructions & CA Certificates
Use the following information on this page to install your SSL Certificate or Site Seal. We have also included Root Certificates (CA Certificates) for installations that require them.
How To Install Your SSL Certificate
The following link will take you to the SSL Certificate installation instructions for various servers and control panels. The documentation is provided by our partners. Click the link below and it will open in a new window.
|Certificate Authority||Installation Instructions|
|Thawte® SSL Certificates||Click Here For Instructions|
|GeoTrust® SSL Certificates||Click Here For Instructions|
|VeriSign® SSL Certificates||Click Here For Instructions|
|RapidSSL® SSL Certificates||Click Here For Instructions|
If We Generated Your CSR & Private Key
The following instructions are generally only applicable if we automatically generated your CSR during the ordering process.
For an SSL Certificate to be installed and work correctly three components are required (the SSL Certificate, Private Key and any required Intermediate CA Certificates). If we automatically generated your CSR during the ordering process the Private Key would have also been generated and displayed during the ordering process.
To view the SSL Certificate, Private Key and any required Intermediate CA Certificates please access our Tracking system.
Depending on your server type will depend on the installation process, please choose your server version below and follow the instructions provided.
|Server / Control Panel Type||Installation Instructions|
|Microsoft IIS 5 & 6||Click Here For Instructions|
|Microsoft IIS 7||Click Here For Instructions|
|Apache & Other Servers||Click Here For Instructions|
How To Verify Your SSL Certificate Installation
To check if your SSL Certificate and any required Intermediate CA Certificates have been installed correctly please Click Here and follow the instructions.
About Installation Support
Due to the large amount of different web servers, control panels and uses for our products we do not offer dedicated installation support. However, feel free to Contact Us via e-mail or live chat and we'll attempt to help to the best of our abilities if you are experiencing a technical problem.
|Visit our Premium Installation page if you require us to generate your CSR and install your SSL Certificate. Premium Installation is an additional service which must be purchased at the time of ordering.|
Required Intermediate Certificates (CA Certificates)
To successfully install your SSL Certificate you may be required to install an Intermediate CA Certificate. Please review the above installation instructions carefully to determine if an Intermediate CA Certificate is required, how to obtain it and correctly import it into your system. For more information please Contact Us.
|Alternatively, and for systems not covered by the above installation instructions, please use our Intermediate Certificate Wizard to find the correct CA Certificate or Root Bundle that is required for your SSL Certificate to function correctly. Find Out More Information|
Convert To A Different Format
Please Use Our SSL Tools to convert your text based (PEM) Private Key, SSL Certificates or Intermediate SSL Certificate (CA Certificate) to another format such as PKCS12 (PFX) and DER.
New 2048 Bit Root Updates - Important Information
The installation process will change for most SSL Certificates issued shortly. Please review the following dates and review the additional information provided by the issuer.
|Certificate Authority||Upgrade Date||Advisory|
|Thawte® SSL Certificates||June 27 2010||More Info|
|GeoTrust® SSL Certificates||July 22 2010||More Info|
|VeriSign® SSL Certificates||October 2010||More Info|
|RapidSSL® SSL Certificates||Quarter 4 2010||More Info|